I purchased my 2011 Ford Edge SE in November 2016. There was an issue with the 02 sensor at the time of purchase. Motor Max 2 promised to have it repaired. They referred me to A-1 Auto Service for the repair at the expense of Motor Max 2. After several attempts to make a successful repair (no fault of Motor Max 2 or A-1 Auto Service. Turned out to be an updated part available from Ford that they were unaware of.) it was successfully repaired. Thank you Motor Max 2 for keeping your promise to me! I am considering purchasing a pick-up truck soon, I am very partial to Motor Max 2 now that I haved found them to be so reliable and honest. I lived about 1 and 1/2 hours away and was in Griffin visiting family when I purchased my car, so I was initially concerned
After 2 months of searching for the perfect vehicle, I THOUGHT I'd found one for a good deal at Motor Max. I test drove it, the ABS light came on. Other than that, the car seemed fine. I called the next morning to let them know that I was coming to purchase the vehicle, told them about the ABS issue, they said they'd fix it. I get there and ask about it. They said it was fixed. I live an hour away. About 40 mins into my drive home, the ABS light comes on again. 7 days later, my car is running strange so I take it to a local shop and find out the alternator is going out and another part is going out as well. I call Motor Max and they tell me to bring it in because the warranty covered everything. I broke down 4 miles away from Motor Max. Had to call a tow. A month after having the vehicle, it misfired. The warranty doesn't cover spark plugs and coil packs. Doesn't cover the speed sensor throwing off the ABS warning light. Then the oil light came on. The oil had not even been changed. So now I've spent nearly $900 in maintenance and repairs. The only good thing about Motor Max is that the employees were polite but I will never ever purchase another vehicle there and will make sure that my family and friends stay far FAR away.
about making the purchase. But, now I plan to go the 1 and 1/2 hours back to Motor Max 2 for my next purchase! Thanks again Motor Max 2!!!
Bought a Nissan Titan two weeks ago 3 hours away. Prior to buying the truck it was making a scrubbing/roaring noise. I notified Jason, which is the sales manager about the issue prior to buying it. He test drove the truck and when he got back, he told me that he believes it's the tires making the noise to let the tread wear down and after a couple of months and the noise is still there to bring it back and he will take care of it. So I purchased the truck going by his word that he would fix it if the noise continued. I bought new tires for the truck to only find out that the noise was still there. I called to let him know and he said he doesn't remember saying they would fix it. Best they can do is me drive it back up there and they would give me a discount on parts. Liars. Get everything in writing or better yet shop elsewhere,
Don't use Chad he is a lier and very unprofessional
My experience with Motor Max was phenomenal. Brandi helped me get prequalified and ready to pick my car on a beautiful Saturday morning. Chad let me test drive two of my most favorite cars and after putting the top down on the first I made the decision to become the owner of a beautiful mustang. Chad made sure I was taken care of every step of the way. Erin was amazing during the whole paperwork process and I was in and out before lunch. I will be a repeat customer at Motor Max and look forwarding to working with this wonderful staff in the future.
Motor Max is a US Car Dealer based in Griffin, Georgia. Motor Max is located at 2425 N Expy, Griffin, GA 30223, USA.
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